F.A.Q.
Frequently Asked Questions
Do you really not charge recurring payments per team member? Is that true?
Yes, that's true! We do not charge per user, nor do we have monthly or yearly fees. Our pricing is based solely on the number of tasks you use, giving you the flexibility to manage your team without worrying about additional costs.
What is the limit of team members per project?
There is no limit on the number of teammates you can have per project. You can add as many team members as you need, and it's completely free! Feel free to collaborate with your entire team without any restrictions.
Do you have monthly or annual subscription plans?
We do not offer monthly or annual subscription plans. Instead, we use a buy-once package-based model. This means you only pay for the tasks when you need them. Once purchased, these packages provide ongoing access without any recurring fees or expiration dates. This flexible approach ensures that you only pay for what you use, offering greater control and value.
Are the payments secure?
All payments are secure as we use Stripe as our main payment gateway. Stripe is a trusted and widely-used platform known for its robust security measures. All transactions are processed on Stripe's side, ensuring that your payment information is handled with the highest level of security. We do not store any critical customer payment information on our servers, providing you with peace of mind that your sensitive data is protected at all times.
Can I request a refund?
According to our terms and services, we do not offer refunds. We encourage users to thoroughly test our software and ensure it meets their needs before making any payments. This policy helps us maintain a high standard of service and support for all users. To help you make an informed decision, every new account comes with 10 free tasks—enough to try our software and determine if it suits your needs.
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